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What should I do if my bill seems to be higher than usual?

The most common reason for a high bill is a household leak. To find out if you have a household leak, make sure all the water inside and outside of the house has been turned off. Go out to your water meter and check to see if any of the dials on the meter are moving. If the dials are moving, you may have a household leak. Most often, household leaks are associated with toilets or faucets. You should also check the pipe between the meter and your house, sprinkler system timer, water softener, water heater, and water filtration unit. If everything seems to be in order, or you need assistance, please call MTUWASA Customer care office. We're here to help.

What forms of payment does MTUWASA accept?

MTUWASA accepts the following forms of payment: cash, cheque, electronic payments made through banks and mobile network operators.